• Social Customer Service

    Over the past few years the growth of various social media platforms and associated applications has been rapid and very impressive. Today there are so many different uses of Social Media and while most people still think of the uses for individuals, more and more organisations are utilising Social Media for other purposes. One of those areas is Social Customer Service.

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  • QR Codes

    QR Codes have been around for a very long time now and you see them all over the place, on bill board signs, on the  tube and newspapers. There was a big push and a lot of press last year about them but how many people do you know who actually make use of QR codes? I bet no one! Why is that?

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